Privacy Policy

Last Updated: June 27, 2026

Points North Theatre (“Points North Theatre,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, purchase tickets, register for programs, donate, audition, volunteer, attend events, subscribe to communications, or otherwise interact with us.

Contact Information

Points North Theatre
The Woodlands, Texas, USA
Phone: 281-826-2026
Email: admin@pointsnorththeatre.org

Information We Collect

We may collect information directly from you, automatically through our website, or from third-party service providers.

Information You Provide

Depending on how you interact with us, we may collect:

Name;
Email address;
Phone number;
Mailing address;
Billing information;
Ticket purchase information;
Donation information;
Program registration information;
Audition or volunteer information;
Parent or guardian information;
Emergency contact information;
Accessibility or accommodation requests;
Communications you send to us;
Photos, videos, or other materials you choose to submit;
Any other information you provide voluntarily.

Payment Information

Payments may be processed by third-party payment providers. We generally do not store full credit card numbers or complete payment card information. Payment processors may collect and process payment details according to their own privacy policies and security practices.

Event and Program Information

If you attend an event, participate in a program, audition, volunteer, or register a child or dependent, we may collect information needed to manage attendance, safety, communications, scheduling, eligibility, emergency contacts, permissions, and program administration.

Website and Device Information

When you visit our website, we or our service providers may collect information such as:

IP address;
Browser type;
Device type;
Pages visited;
Referring website;
Date and time of visit;
General location information;
Cookies or similar tracking technologies;
Website usage and analytics data.

How We Use Information

We may use personal information to:

Provide, manage, and improve our website, events, productions, programs, and services;
Process ticket purchases, registrations, donations, and payments;
Communicate with you about events, programs, purchases, donations, auditions, volunteer opportunities, or inquiries;
Send newsletters, announcements, fundraising communications, and promotional messages;
Manage attendance, seating, scheduling, program participation, and customer service;
Respond to questions, requests, or complaints;
Maintain safety and security at events and programs;
Process auditions, applications, registrations, and volunteer submissions;
Provide accessibility accommodations;
Maintain records and comply with legal, tax, accounting, and administrative obligations;
Detect, prevent, or respond to fraud, security incidents, misuse, or unlawful activity;
Evaluate and improve our outreach, marketing, website performance, and audience engagement.

How We Share Information

We do not sell personal information in the traditional sense of exchanging it for money. We may share information in the following circumstances:

Service Providers

We may share information with vendors and service providers that help us operate, such as:

Ticketing platforms;
Payment processors;
Donation platforms;
Email marketing providers;
Website hosting providers;
Analytics providers;
Customer support tools;
Accounting, legal, or administrative service providers;
Event, venue, production, or program partners.

These providers are authorized to use information as needed to provide services to us.

Event, Venue, and Program Partners

We may share information with venues, instructors, directors, production staff, volunteers, partner organizations, or program administrators when needed to operate an event, production, class, audition, rehearsal, volunteer activity, or related program.

Legal and Safety Reasons

We may disclose information when we believe it is necessary to:

Comply with law, legal process, or government requests;
Enforce our terms, policies, or agreements;
Protect the rights, safety, and property of Points North Theatre, our patrons, participants, staff, volunteers, or others;
Detect, prevent, or respond to fraud, security issues, or unlawful activity.

Organizational Transactions

If Points North Theatre is involved in a merger, restructuring, partnership transition, asset transfer, or similar organizational change, personal information may be transferred as part of that process, subject to applicable law.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand visitor activity, improve user experience, and evaluate communications or marketing effectiveness.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly without cookies.

Email and Marketing Communications

If you sign up for emails, purchase tickets, donate, register for programs, or otherwise provide your contact information, we may send you updates about Points North Theatre, including event announcements, newsletters, fundraising appeals, ticket information, volunteer opportunities, and program updates.

You may unsubscribe from promotional emails by using the unsubscribe link in the email, if available, or by contacting us at admin@pointsnorththeatre.org. We may still send non-promotional messages related to transactions, registrations, donations, safety, policy updates, or administrative matters.

Children’s Privacy

Points North Theatre may offer programs, events, or activities involving children or minors. We may collect information about minors from a parent, guardian, or authorized adult for registration, participation, safety, communication, emergency contact, permission, or administrative purposes.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental or guardian consent. If you believe a child has provided personal information to us without appropriate consent, please contact us at admin@pointsnorththeatre.org.

Photos, Video, and Publicity

We may photograph, film, or record events, performances, rehearsals, workshops, and other activities. These materials may be used for archival, educational, promotional, fundraising, social media, website, or publicity purposes.

Where required or appropriate, we may request consent or release forms, especially for minors or program participants.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, storage system, or electronic communication is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, support safety, and manage business or organizational operations.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

Confirm whether we process your personal information;
Provide access to certain personal information;
Correct inaccurate information;
Delete certain personal information;
Provide a copy of certain personal information;
Opt out of certain targeted advertising, sale, or profiling activities, if applicable.

To make a privacy request, contact us at admin@pointsnorththeatre.org.

We may need to verify your identity before responding. We will respond as required by applicable law.

Texas Privacy Notice

Texas residents may have certain rights under Texas privacy law regarding personal data. These rights may include the ability to access, correct, delete, obtain a copy of, or opt out of certain uses of personal data, subject to legal limitations and exceptions.

Points North Theatre does not knowingly sell personal data for money. If our practices change, we will update this Privacy Policy as required.

Texas residents may submit privacy requests by contacting admin@pointsnorththeatre.org.

Third-Party Websites and Services

Our website, emails, or social media pages may link to third-party websites and services, such as ticketing platforms, payment processors, donation platforms, social media sites, embedded video platforms, or venue websites.

We are not responsible for the privacy practices, security, or content of third-party services. Please review their privacy policies before providing information to them.

Social Media

If you interact with us through social media platforms, the platform may collect information about you according to its own privacy policy. Your comments, likes, shares, messages, tags, or other interactions may be visible to others depending on your settings and the platform’s features.

International Visitors

Points North Theatre is based in Texas, USA. If you access our website or services from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services after an updated policy is posted means you acknowledge the updated policy.

Questions or requests about this Privacy Policy may be directed to:

Points North Theatre
The Woodlands, Texas, USA
Phone: 281-826-2026
Email: admin@pointsnorththeatre.org